Using Guided Self Service (GSS) Users With No Employee ID Cannot Access Employees, Though They Have Department Tree Security

(Doc ID 2233622.1)

Last updated on FEBRUARY 16, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


When Guided Self Service (GSS) is configured to use Access Type "Security by Department Tree", while the User Profile (OPRID) has no Employee ID (EMPLID) associated with it, the user cannot access any records.


1. Identify a User ID that has no Employee ID associated with it.
2. Assign the same Row Level Security to that User as is assigned to a different user who has an Employee ID and who can access the records.
3. Run security processes and Build Direct Reports process.
4. Log in as each of those users and note that the user who has no Employee ID cannot see any records, even though the user has the same Row Level Security.


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