ELM 9.2: LM_LD_ASYNC Process Dropping Active/In-Progress Enrollments When at Least One Job Record is Still Active (Doc ID 2234212.1)

Last updated on AUGUST 15, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the LM_LD_ASYNC process is if Learner has a terminated job and one job active, process dropping active and in-progress enrollments.
 
Steps to Replicate Issue:
1. Inactivate one of a Learner's Jobs in HRMS and integrated with ELM using service operation WORKFORCE_SYNC.
2. In ELM, after successful WORKFORCE_SYNC message for Inactive JOB, Run Process Asynchronous Data ( LM_LD_ASYNC).
  And notice, dropping Active/In-Progress Enrollments for Learner even though an active job still exists for the Learner. 
 
 

Cause

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