Financial Aid Self Service FLUID Pages Don't Open (Doc ID 2234294.1)

Last updated on AUGUST 01, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : CS 9.2

ACTUAL BEHAVIOR
---------------
When attempting to open FA Self Service Fluid pages, they won't open.

EXPECTED BEHAVIOR
-----------------------
The pages should open.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to FA Self Service, fluid

WHAT IS WORKING
-----------------------
The equivalent pages open from the 'classic' navigation

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users won't be able to use fluid self service

Cause

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