EPY: Updateable PDF Tax Form Not Working When The User's Row Security Is Blank. (Doc ID 2235009.1)

Last updated on FEBRUARY 17, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


The Updateable W4 PDF Tax Withholding form is not updated when the User's Row Security in the User profile is blank.
The user has the roles PeopleSoft User and NA Payroll WH Form User as suggested by PeopleSoft.

The following error is generated when you navigate to Payroll(tile) - Tax Withholding:

'No rows exist for the specified keys. {CI_TAX_DATA} '.


Cause

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