My Oracle Support Banner

EPY: Updateable PDF Tax Form Not Working When The User's Row Security Is Blank. (Doc ID 2235009.1)

Last updated on OCTOBER 10, 2018

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


The Updateable W4 PDF Tax Withholding form is not updated when the User's Row Security in the User profile is blank.
The user has the roles PeopleSoft User and NA Payroll WH Form User as suggested by PeopleSoft.

The following error is generated when you navigate to Payroll(tile) - Tax Withholding:

'No rows exist for the specified keys. {CI_TAX_DATA} '.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.