E-PIA: Selecting A Value From A Prompt In Fluid Pages Puts The Text "TASOURCE" (Doc ID 2235640.1)

Last updated on MARCH 06, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Problem statement:
-------------------------------
After environment tools only upgrade  to PT 8.55.11 when selecting a value from a prompt in Fluid Pages puts the text "TASOURCE" and the search errors out
There are other Linux appserver and webserver connected to the same database where there is no problem.
Only on the webserver and appserver on Solaris encounters the error.
Applying patch 12 on Solaris same issue persists

Environment:
--------------------
PeopleTools 8.51.11 & HRMS 9.2 PI 16
Solaris OS for web + application server tiers
Development and Integration environments


Steps:
---------

1) Signon to the PIA
2) Select Self Service >> Personal Information >> Personal Details
3) Observe the State field - this is populated with TASOURCE and further throws error


Error:
--------
in German language:

Ungultiger Wert:Zeigen Sie Uber Prompt-Schaltiflache oder Hyperlink eine Liste Gultiger Werte an.
Der eingegebene Wert entrspricht Keinem gultigen Wert. De guiltigen Werte zeigen Sie an, indem Sie auf die Prompt-Schaltflache order den Hyperlink klicken.

Error Translated to English as:

Invalid value: Display a list of valid values ​​for override switchover or Hyperlink.
The value entered does not contain any valid value. You can display the values ​​by clicking the Prompt button or the hyperlink.

Business Impact:
--------------------------
Delay on the delivery timeline for the patch's production release. There's also the chance of reverting back the patch all together so that developments won't be impacted further. We're already in the latter part of the upgrade process so it would be a critical decision on what to do moving forward with this current issue.

Cause

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