English Text Displayed in Self Service Although Session Language is Arabic

(Doc ID 2235771.1)

Last updated on NOVEMBER 01, 2017

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9 and later
Information in this document applies to any platform.

Symptoms

EXPECTED BEHAVIOR
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When session language is Arabic, all message texts should be in Arabic.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Self Service -> Personal Information ->Phone Numbers.
2. The name of the user and the message “Enter your phone numbers below” are in English while the rest of the page is in Arabic.
3. Press Delete button.
4. The message displayed “You cannot delete the preferred phone./ You must designate a new preferred phone before deleting this phone” is in English, while the title of the MessageBox (“Message”) is in Arabic, and so arethe options (“OK”).

Cause

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