E-PORTAL: PT8.55.11 WORKCENTER RIGHT PANE CONTENT COMES UP IN MODAL WINDOW AND LEFT PANE SPINS (Doc ID 2236045.1)

Last updated on MARCH 20, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

In GL workcenter, or any other workcenter according to customer, click any
link (e.g. Journals Ready for Processing) in left pane opens target in right
pane, click on an item, content comes up in modal window. So far everything
is good, click the X to close the modal window. Now click a different link
(e.g. Journals with Errors) in left pane, the target is opened in a modal
window. This is incorrect. The target should be opened in right pane. Also,
the left pane spins now.

Cause

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