E-PIA: Inconsistent timeouts warning when using Navigation Collections (Doc ID 2236581.1)

Last updated on MARCH 06, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PIA Core Technology

ACTUAL BEHAVIOR
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Timeouts not consistent when using Navigation Collections.

Issue only happens when using a Navigation Collection and working in a page in the work area. If I don't go back to the Nav Collection and go to a different page, the system will send a Timeout warning even as I am working away in the work area.

Replication steps:
1. Open the GL Nav Collection.
2. Go to Create/Update Journals and enter a new journal.
3. Save the journal.
4. Wait a few minutes, then make a change to the journal and save it again. Do not navigate to a different page from the Nav Collection.
5. Repeat until the timeout limit is reached. Even if you are actually in the process of editing a journal, the timeout message will display.

Cause

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