ETL9.2: Bug 25592965 - PUM 21:FIRST OPERAND OF . IS NULL WHEN APPROVING TIME on MSS when choosing 'ALL TIME BEFORE' (Doc ID 2236582.1)

Last updated on NOVEMBER 26, 2021

Applies to:

Symptoms

On : 9.2 version, Approvals

MSS time sheet approval not working

Some of our users are having issues approving time from Manager Self Service > Approve Time > Timesheet
ERROR
-----------------------

Error Message:
First operand of . is NULL, so cannot access member notifications_enabled. (180,236) FUNCLIB_TL_WEEK.TL_AWE_FUNC.FieldFormula Name:ProcessNA PCPC:41584 Statement:452
Called from:FUNCLIB_TL_CP.APPROVAL_BTN.FieldFormula Name:ReportedTimeSummaryApproval Statement:470 Called from:FUNCLIB_TL_CP.APPROVAL_BTN.FieldFormula Name:ProcessApprovalAction Statement:498
Called from:DERIVED_TL_MNGR.APPROVE_BTN.FieldChange Statement:1

The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
PUM 21: Employee: KUTLWC19 Supervisor: KUTLWC02
1-Login as the manager and report time for the employee through
  MSS-> Time Management -> Report Time ->Timesheet
2-Try approving while logged on as the manager through:
  MSS-> Time Management ->Approve Time and Exceptions -> Reported Time

The manager will get the above error if under 'View By' 'All Time Before' is chosen and the 'Date' has today's date. But error doesn't happen in another scenario such as having 'Week' under 'View By'.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve time when choosing 'All Time Before'.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.