PUM 12 - Existing ESS Case Missing Search Solutions (Doc ID 2237222.1)

Last updated on FEBRUARY 23, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

Why the Solution Search option is not present in Viewing the existing Case(s) in Employee Self Service , Where it was present in the earlier image(s) than PUM Image 12 with Fluid ESS ?
 

Solution

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