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Sender Email ID is Incorrect for the Email Sent to Requestor When the Approver Puts the Purchase Order on Hold (Doc ID 2238681.1)

Last updated on FEBRUARY 10, 2019

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:-Sender Email ID Is Incorrect For the Email Sent to Requestor When The Approver Puts the PO on Hold

Steps To Reproduce the Issue:-
1. Create a PO and submit it for Approval
2. Login with Approver and click on Hold button
3. Notice the mail triggered to Requester

Observation:-The sender email id is not picked from Generic Template for the mail which is triggered to Requester when PO is put on Hold

Cause

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In this Document
Symptoms
Cause
Solution
References


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