PO Brazilian Localization: Cannot Complete Fiscal Document (Doc ID 2238823.1)

Last updated on FEBRUARY 28, 2017

Applies to:

PeopleSoft Enterprise FIN Purchasing Brazil - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Cannot Complete Fiscal Document.

Cannot complete Fiscal Document when there is not validation error, but has matching exceptions.

Fiscal Receipt screen: The "validation" option does not show any errors, but the system does not allow to change the Receipt status from "open" to "complete".
The issue is that there is a match error (amount of the physical receipt greater than the fiscal receipt), viewed through the option "Action - item 7 - Matching". However, this error is not presented in the "validation",
misleading user with the information that there are no errors, when in fact exist.

Customer requesting the Matching error message also appears on the screen of the errors of the "validation" option, so that the user knows what problem is preventing the status of the receipt from open to complete.


STEPS
The issue can be reproduced at will with the following steps:
1 - Create PO and Dispatch
2 - Create PO Receipt
3 - Create Fiscal document copy from PO receipt
4 - Change unit price to less then PO receipt
5 - Complete NF and save. NF status is not changed to ‘Completed’
6 - There is not error message when validate NF.
7 - But there are matching exceptions.


Cause

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