E-CA: Getting Following Error When Creating Change Package in IH PUM 3: "The template is null. Failed to create change package."

(Doc ID 2238835.1)

Last updated on APRIL 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


On : 8.55 version, Change Assistant
When trying to create a new change package for IH PUM3, the following error occurred:

The template is null. Failed to create change package.

The issue can be reproduced at will with the following steps:
1. Access Change Assistant to define the Change Package in PUM


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