E-CA: Getting Following Error When Creating Change Package in IH PUM 3: "The template is null. Failed to create change package." (Doc ID 2238835.1)

Last updated on FEBRUARY 28, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Change Assistant
 
When trying to create a new change package for IH PUM3, the following error occurred:

ERROR
-----------------------
The template is null. Failed to create change package.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Change Assistant to define the Change Package in PUM

Cause

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