Award Posting Fails When More than 50 Item Types (Doc ID 2238915.1)

Last updated on FEBRUARY 28, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9 Production

When attempting to manually add an item type for one student,
the following error occurs when attempting to post the award.

ERROR
-----------------------
On-line error: (2,-1)DERIVED_PACKAGE.APPLY_PKG_BUTTON.FieldChange PCPC:7447 Statement:132

Log file error: Object Code error : file '/opt/apps/psoft/qat854/nu/cs/cblbin/FAPPKPST.gnt'
error code: 153, pc=0, call=1, seg=0
153 Subscript out of range (in FAPPKPST.cbl, line 4923)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add item type
2. Validate
3. Post

WHAT IS WORKING
-----------------------
The issue does not happen in most cases - when there are 50 or less item types.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the process of awarding the student, which necessitates using a specific item type not already on the student's package

Cause

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