Unable To Load Gateway Connectors If Third Party Access Control (Siteminder Software) Required Authentication to Gateway Web Server (Doc ID 2239144.1)

Last updated on MAY 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Cannot load gateway connector when 3rd party Siteminder software is used.


ERROR
-----------------------
Cannot load gateway connectors...

MessageSet 158 MessageID 10721 HttpTargetConnector:ExternalSystemContactException A remote host did not respond within the timeout period.

Changes

Changing Siteminder login to explicitly unprotected realm allows gateway connectors to load

Cause

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