HTML Characters In Opportunity History

(Doc ID 2239768.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise CRM Support - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Other

If Sales stage name has an apostrophe , Opportunity History the ‘ shows as #039.

The issue can be reproduced at will with the following steps:
1. Add a Sales stage @ Setup CRM -> Product Related-> Sales-> Lead and Opportunity -> Sales Process
2. Update Opportunity, Select the new Sales Stage with apostrophe in its name @ Search Opportunity -> by clicking on drop down "List Actions".
3. Open the Opportunity and check in History tab


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms