HTML Characters In Opportunity History (Doc ID 2239768.1)

Last updated on AUGUST 09, 2017

Applies to:

PeopleSoft Enterprise CRM Support - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
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If Sales stage name has an apostrophe , Opportunity History the ‘ shows as #039.


STEPS
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The issue can be reproduced at will with the following steps:
1. Add a Sales stage @ Setup CRM -> Product Related-> Sales-> Lead and Opportunity -> Sales Process
2. Update Opportunity, Select the new Sales Stage with apostrophe in its name @ Search Opportunity -> by clicking on drop down "List Actions".
3. Open the Opportunity and check in History tab


Cause

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