EAM- Unable to Associate Asset id into Manage Component Hierarchy when Maintenance Management (MM) is not installed. (Doc ID 2239941.1)

Last updated on MARCH 02, 2017

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Functionality

Unable to associate asset id into Manage Component Hierarchy when Maintenance Management is not installed.

ACTUAL BEHAVIOR
---------------
When testing Manage Component Hierarchy page... After a new row is Inserted, User is able to add new asset using Asset Search or to add the asset is on this as Asset ID is not editable.

EXPECTED BEHAVIOR
-----------------------
After selecting the Asset from Asset Search icon, it should add the asset id into the Manage Component Hierarchy page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Make sure Maintenance Management is unchecked in Installation Option >Products page
2. Navigation Asset Management>Asset Transactions>Owned Assets>Manage Component Hierarchy.
3. Search for an asset
4. Add a row by selecting action Insert Asset on Row Below
5. After a new row is added, select Asset Search Icon - A new window is open for AM_LOOKUP_PNL page
6. Select An asset
7. After selecting the asset id, the window is not returning to Manage Component Hierarchy page (AM_HGRID page)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms