EAM- Unable to Associate Asset id into Manage Component Hierarchy when Maintenance Management (MM) is not installed.
(Doc ID 2239941.1)
Last updated on NOVEMBER 23, 2019
Applies to:
PeopleSoft Enterprise FIN Asset Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9.2 version, Functionality
Unable to associate asset id into Manage Component Hierarchy when Maintenance Management is not installed.
ACTUAL BEHAVIOR
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When testing Manage Component Hierarchy page... After a new row is Inserted, User is able to add new asset using Asset Search or to add the asset is on this as Asset ID is not editable.
EXPECTED BEHAVIOR
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After selecting the Asset from Asset Search icon, it should add the asset id into the Manage Component Hierarchy page.
STEPS
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The issue can be reproduced at will with the following steps:
1. Make sure Maintenance Management is unchecked in Installation Option >Products page
2. Navigation Asset Management>Asset Transactions>Owned Assets>Manage Component Hierarchy.
3. Search for an asset
4. Add a row by selecting action Insert Asset on Row Below
5. After a new row is added, select Asset Search Icon - A new window is open for AM_LOOKUP_PNL page
6. Select An asset
7. After selecting the asset id, the window is not returning to Manage Component Hierarchy page (AM_HGRID page)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |