E-CLOUD: Setup Error CONFIGURING POST-BOOT CLOUD MANAGER ENVIRONMENT: [FAILED] - Fileserver creation failed

(Doc ID 2239975.1)

Last updated on MARCH 03, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Cloud - Oracle Cloud

PeopleSoft Cloud Manager Setup Error

During post-install first run script execution on PeopleSoft Cloud Manager, the following error occurs. Yet a fileserver has been created in our compute cloud instance.

ERROR
-----------------------

Configuring plug in : ECL_CM:ACM:PSECLFileServerCreation
STATUS: ERROR
DESCRIPTION:
Fileserver creation failed!
GetMessageText: No default message. (0,0)
GetMessageText: No default message. (0,0)
SEVERITY: CRITICAL
Configuration failed : ECL_CM:ACM:PSECLFileServerCreation

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run script execution on PeopleSoft Cloud Manager during post-install

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successfully install and link PeopleSoft cloud manager and file server.

Cause

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