E-FTP: Performance Issues Viewing Purchase Order PDFs (Doc ID 2240273.1)

Last updated on MARCH 03, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

When clicking into the PO Header Comment and then clicking the View button to display the attached PDF file, it is taking more than 30 seconds to display

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Display a purchase order that has a Header Comment with an Attached file.
2. Click the Edit Comments link.
3. Where the Attachment is located, click the VIEW button.
4. This is where it is taking more than 30 seconds for the PDF file to actually display.


Cause

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