E-PORTAL - Proxied checkbox in Web Profile Caused HRMS Pay Check Error Out When Accessing From Interaction Hub Through SSO

(Doc ID 2240987.1)

Last updated on MARCH 10, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


Issue statement:
Starting from the Integration Hub, user attempts to retrieve the PDF file for HRMS View Paycheck. The open of PDF file fails with a redirect to HCM in a new tab and a 404 error.
However, when using the direct link, user can navigate to the View Paycheck request and successfully get the PDF file.

PeopleTools 8.54
Red Hat Enterprise 6
Unknown environment

Replication Steps:
1) Login to Interaction Hub

2) Navigation to My Pay > View My Pay > View Paycheck (with PDF button checked).

Error that user see:
redirect to HCM and
An error has occurred. You may attempt to sign in again..

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