'Page data is inconsistent with database' Error When Moving My Planner Course into a Term
(Doc ID 2241013.1)
Last updated on FEBRUARY 05, 2019
Applies to:
PeopleSoft Enterprise CS Student Records - Version 9 and laterInformation in this document applies to any platform.
Symptoms
On : 9 version, Student Records Self Service Planner
When attempting to move a planned course into a new or different term in My Planner,
the following error occurs.
ERROR
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Page data is inconsistent with database.
STEPS
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The issue can be reproduced at will with the following steps:
- Use a student with two User ID's. Log in using the first User ID and add a course to the planner at Self Service > Plan > My Planner.
- Log out and log in with the user's other User ID.
- Navigate to the same page and attempt to move the course to another term and the error occurs.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, student cannot update planner course.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |