HC_HRS_APPLICANT and HC_HRS_APP_INDEX: Index Crawl Fails With FTP Documents (Doc ID 2241197.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HC_HRS_APPLICANT and HC_HRS_APP_INDEX crawls fail when crawling FTP documents.

Not all documents throw an error, but the documents that do error have the following error messages:
EQP-80309: Exception while opening a stream to the URI
EQP-60309: Exception encountered when accessing item
 

ERROR
-----------------------
EQP-60309: Exception encountered when accessing item "FTP URL"
EQP-60307: Error when processing item "HTTP URL"



The issue can be reproduced at will with the following steps:
1. Run HC_HRS_APPLICANT and HC_HRS_APP_INDEX
2. Indexes fail when crawling FTP documents with errors


Cause

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