Direct Loans Processed by DLOUT are Returned from COD With Edit 210 'Invalid Schema' as Indicated Within 'Msg' Link on Direct Loan Orig Actions Tab (Doc ID 2241365.1)

Last updated on SEPTEMBER 08, 2021

Applies to:

Symptoms

After running the DLOUT process to send Direct Loan information to COD, and then running CODIN to load the responses from COD, some file batches are being returned unprocessed. This result is indicated on the Direct Loan Orig Actions tab, with a description on the action row indicating "Orig not Proc, Rejected Doc", and a 'msg' link, which when clicked into shows msg code 210, Invalid Schema.  

In some cases, the message text may instead say 'unsupported schema version or unreadable .xml.' 

Historically, this issue usually has not affected all files, typically just one or a small number; and upon inspection, or further review, the file is usually one that contained an attempted change to the address or country code.

However, at least one school has reported seeing the issue with the processing of some aid year 2021 files after updating to the new schema 4.0e (effective beginning aid year 2022), including new records being sent for the first time and not containing address changes. 

There is also a specific case involving PLUS records and missing information in the <Index> section, which is documented separately in <Note 2805650.1>.

The issue can be reproduced at will with the following steps:

1. Run DLOUT via Financial Aid > File Management > COD Full Participant > Generate Direct Loan Data > Direct Loan Outbound. 
2. Run CODIN via Financial Aid > File Management > COD Full Participant > Import COD Response Data > Common Origination and Disbursement Inbound. 
3. Review response information on Financial Aid > Loans > Direct Lending Management > View Loan Processing Actions > Direct Loan Orig Actions. 

Cause

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