Selecting Supplier From Supplier Search Will Time Out The PeopleSoft Session

(Doc ID 2242178.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When selecting a supplier from the ePro Requisition Supplier Search secondary page PV_VNDR_LOOKUP_SEC will hang for about a minute, then kick you out of PeopleSoft. A failure is reflected as a Jolt ServiceException: Jolt Errno 10
JoltException.TPESVCERR; as shown in the attached PMU trace output from Performance Monitor.

The issue can be reproduced at will with the following steps:
1. Go to ePro Requisition Supplier Search secondary page
2. Page will take time to load then kick you out of the system.


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