Selecting Supplier From Supplier Search Will Time Out The PeopleSoft Session (Doc ID 2242178.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When selecting a supplier from the ePro Requisition Supplier Search secondary page PV_VNDR_LOOKUP_SEC will hang for about a minute, then kick you out of PeopleSoft. A failure is reflected as a Jolt ServiceException: Jolt Errno 10
JoltException.TPESVCERR; as shown in the attached PMU trace output from Performance Monitor.


The issue can be reproduced at will with the following steps:
1. Go to ePro Requisition Supplier Search secondary page
2. Page will take time to load then kick you out of the system.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms