ECM: Treasury Settlements Approval Does Not Create Work List Or Email When Routed (Doc ID 2242812.1)

Last updated on MARCH 10, 2017

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Treasury Settlements Approval - Approval Framework does not create work list or email when Routed for Approval. Subsequent Steps do create emails/work list. This happens even when using standard delivered configuration. As delivered the first level Approver -Dealing Manager is routed but his/her work list does not get created or email sent. Subsequent steps do send respective email/work lists. This prevents automatic notification to the first level approver

STEPS:
1. Use delivered TreasurySettlementsApproval Process ID
2. Transaction Registry > Check box for Use Email Approvals
3. Transaction Configuration > Delivery Method = Enhanced Attachment
4. Treasury Options > check box for Settlement Approvals > Settlement Approval Method = Approval Framework
5. Add Email ID to Dealing Manager
6. Verify bank setup > USBNK > EFT Payment Method
7. VP1 enters EFT Transfer
8. Select Settlement

Cause

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