ETL 9.2: Time And Labor Self-Service Job Information Popup Contains The Wrong Department Name (Doc ID 2243723.1)

Last updated on MARCH 15, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


1) Log into HCM Demo as Operatord id HCRUSA_KU0010 for Employee Id KU0010
2) Navigate to Self-Service > Time Reporting > Report Time > Timesheet
3) Select Job Title "Assistant-Administrative" (note the department id is 10000 and the department name is Human Resources)
4) Once in the TimeSheet page, select Next Job
5) The job changes to Consultant-Junior which is correct. However, hover over the job title and the Job Information pop-up says department 27000 Human Resources...

The department name should be Customer Service for department 270000.


Cause

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