E-PUM: "PS_APP_HOME Deploy Location Permissions Update Failed" When Installing HCM PUM 21 Windows

(Doc ID 2243730.1)

Last updated on MARCH 14, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

The following are in the log of the PUM installation:

^[[1;31mError: /Stage[main]/Pt_setup::App_deployment/Pt_deploy_apphome[psapphome]/ensure: change from absent to present failed: PS_APP_HOME deploy location permissions update failed^[[0m
^[[1;31mWarning: /Stage[main]/Pt_setup::App_deployment/Pt_deploy_pihome[pihome]: Skipping because of failed dependencies^[[0m
...

^[[mNotice: /Stage[main]/Pt_setup::App_deployment/Pt_deploy_pihome[pihome]: Dependency Pt_deploy_apphome[psapphome] has failures: true^[[0m
^[[1;31mError: PS_APP_HOME deploy location permissions update failed

,,,

/ensure: change from absent to present failed: PS_APP_HOME deploy location permissions update failed^[[0m
^[[1;31mWarning: /Stage[main]/Pt_setup::App_deployment/Pt_deploy_pihome[pihome]: Skipping because of failed dependencies^[[0m

These are causing the PUM installation to fail.

Cause

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