EBI 9.2: BI_IVCEXT Fails for Invoicing With Courtesy Copy When Language Codes Are Different
(Doc ID 2244349.1)
Last updated on MAY 16, 2019
Applies to:
PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On 9.2 version, when attempting to use the courtesy copy functionality on a Bill with a contact that has a different default language code than the defined on the bill and the Customer on the Bill has a default Customer message that is supposed to display on the invoice, the BI_IVCEXT program fails because of a duplicate insert. The following error occurs:
ERROR
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Process 9193363 ABENDED at Step BI_IVCEXT.POPHNOTE.Step20 (SQL) -- RC = 805
REPLICATION STEPS
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The issue can be reproduced at will with the following steps:
- Customer with language code set on the Bill To Address;
- Customer has standard not for Invoice;
- Set courtesy copy contact on Invoice with different language code.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |