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Official Transcript - Address1 Is Getting Truncated Bytes When Using ‘Send To’ (Doc ID 2244543.1)

Last updated on NOVEMBER 01, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.


On PeopleSoft Enterprise Campus Solutions, Student Records, Transcripts

The Transcript Address1-4 fields are truncated to 35 bytes in the Send To field.

Expect that the entire Send To text filling the online field will be printed on the transcript output.

The issue can be reproduced at will with the following steps:
1. Navigate to Transcript Request and provide a send-to address that contains more than 35 characters in one of the address lines
2. Generate the transcript and print it
3. Note the send-to address line is truncated.

The issue has the following business impact:
Due to this issue, the transcript may be mis-directed when mailing.


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