Official Transcript - Address1 Is Getting Truncated Bytes When Using ‘Send To’ (Doc ID 2244543.1)

Last updated on MARCH 15, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On PeopleSoft Enterprise Campus Solutions, Student Records, Transcripts

ACTUAL BEHAVIOR
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The Transcript Address1-4 fields are truncated to 35 bytes in the Send To field.

EXPECTED BEHAVIOR
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Expect that the entire Send To text filling the online field will be printed on the transcript output.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Transcript Request and provide a send-to address that contains more than 35 characters in one of the address lines
2. Generate the transcript and print it
3. Note the send-to address line is truncated.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the transcript may be mis-directed when mailing.

Cause

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