E-PIA: On PT 8.55.13 "This Page is no longer available" Error with New Window Functionality (Doc ID 2245365.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

PT 8.55.13, on New Window, click on Home and making a trip to server throws the error.

Replication Steps.
1) Test this issue on PT 8.55.13
2) Log in as VP1, Go to Main Menu > Customers > Customer Information > General Information. Search and open any customer.
http://test/psp/E920G7VE/EMPLOYEE/ERP/c/MAINTAIN_CUSTOMERS.CUSTOMER_GENERAL.GBL
3) Now Click on a “New Window”
http://test/psp/E920G7VE_14/EMPLOYEE/ERP/c/MAINTAIN_CUSTOMERS.CUSTOMER_GENERAL.GBL
4) Now click on “Home” in a new window, Notice that database instance increment got change.
http://test/psc/E920G7VE/EMPLOYEE/ERP/c/NUI_FRAMEWORK.PT_LANDINGPAGE.GBL
5) Now go to the First window and enter some information on that page and save that page.
6) Now go back to New window and navigate to Main Menu > Customers > Customer Information > General Information. Search and open some new customer.
7) Add some data to name 2 and save the page
8) Now go to the first window and some data to name 2 fields and try to save the page.
9) You will get the error message.

This page is no longer available.
To continue, return to your most recent active page or select one of the navigation icons in the header above.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms