External Awards Posting Error 654

(Doc ID 2245888.1)

Last updated on MARCH 20, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.


On : CS 9 Production

When loading external awards in offered status, some of the awards fail to load. The process runs successfully, but these transactions end up with an error code 654: "There is an existing Award in non Offered status. You are trying to load an Offered award, but there is an existing Award in a non Offered status." This happens when the item types were previously awarded then cancelled.

The awards should load as the students have not previously been awarded the item types.

The issue can be reproduced at will with the following steps:
1. Award and cancel item type
2. Load same item type to EA staging table
3. Run EA load process

Awards are loaded correctly when using the offer/accepted status, and the offer status is working fine if the same item type isn't on the award in cancelled status

The issue has the following business impact:
Due to this issue, users are stuck with a significant number of awards they can't easily process


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