My Oracle Support Banner

ELM: AICC Course Is Not Communicating Tracking Data Back To ELM After Course Completion (Doc ID 2245930.1)

Last updated on JANUARY 31, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:

------------

After applying the recent security Patch project "PRJ910572" the AICC course does not communicate tracking data back to ELM after course completion.Employee logged into Portal and navigated to ELM - My Learning Page and launch Enrolled course using the proper URL.

Once Course is completed with in the website, closing the browser should update Course completion, and score details in ELM. No completion data is sent after completing an AICC course. Completion data should be sent after completing an AICC course.



STEPS :
-------------
The issue can be reproduced at will with the following steps:
1. Access AICC course from My Learning
2. Complete Course
3. Note no completion data is sent back to ELM

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.