eBenefits Page W3EB_ENR_SETUP Page Displays While Loading A BAS Event For Election Entry When It Should Remain Hidden (Doc ID 2246279.1)

Last updated on MARCH 21, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.1 to 9.2 [Release 9.0 to 9]
Information in this document applies to any platform.

Symptoms

eBenefits page W3EB_ENR_SETUP page displays while loading a BAS event for election entry.  Self service enrollment form displays page W3EB_ENR_SETUP when the documentation on this site says that this page is to be hidden from the user.

This began occurring after upgrading to 8.55.11.
 
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to Benefits Self Service and select an event

Cause

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