E-PIA: After Tools Upgrade, Some Users Get White Landing Page With Text Links And No Images (Doc ID 2246448.1)

Last updated on MARCH 22, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Goal

We applied Image 23 to our upgrade environment and we are having navigation issues with most of our users no matter what browser they are using. Why are some users getting a white screen with only text on it, and others are not?
 

Solution

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