GSS Worklist Links are Taking Users to the Pending Approvals Fluid Page Instead of the Approval Details Page (Doc ID 2246810.1)

Last updated on MAY 03, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Guided Self Service transaction links in the Worklist are taking users to the Pending Approvals Fluid page, instead of routing users to the Approvals Details page for the transaction that was selected.


The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Worklist > Worklist
2. Select link for a Guided Self Service transaction
3. Note user is routed to the Pending Approvals page

Cause

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