Self Service Academic Calendar Deadlines do not Display when Student has a Future Dated Program (Doc ID 2248910.1)

Last updated on MARCH 28, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On :  Student Records Self Service

ACTUAL BEHAVIOR
---------------
Academic Calendar Deadlines do not appear when student has a future dated program.

The student has a future effective dated academic program with term activation and enrollment for that program in a future term. When the student tries to view the academic calendar deadline data for the new academic program for the future terms through the Student Center, the deadlines for the class are not appearing.

EXPECTED BEHAVIOR
-----------------------
Expect the deadlines to still display in self service.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log on to self service as a student with a future dated program and navigate to the Student Center.
  2. Click on the icon in 'This Week's Schedule' to view the Academic Calendar Deadlines.
  3. No dates appear.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, some students cannot view the academic calendar deadlines.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms