E-PIA: Browser Tab Page Title Is Displaying "Create A Case" When Inside An Existing Case In CRM 9.2 (Doc ID 2249368.1)

Last updated on MARCH 29, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Fluid UI

ACTUAL BEHAVIOR
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Browser tab is displaying "Create a Case" when inside an existing case in CRM 9.2 . Today in 91 when inside a existing case the browser tab shows "Search Case" in the browser tab.

EXPECTED BEHAVIOR
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The browser title should show the page that you are on. If you are on "Edit a Case" the title should reflect that

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to "edit a case"
2. Notice the browser tab title shows "Add a case"

Cause

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