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E-PTF: PTF Login: "Secure connnection failed due to invalid SSL Certificates... Could not establish secure channel for SSL/TLS with authority..." (Doc ID 2249416.1)

Last updated on MAY 05, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : 8.54 version , PeopleTools Test Framework (PTF)
 
When login into PeopleSoft Test Framework using TLSv1.2, the following error is displayed:

"Secure connection failed due to invalid SSL Certificates. Please contact the environment administrator. Click 'OK' to try an unsecure connection."

Clicking OK Results in the following message:

ERROR
-----------------------
"Could not establish secure channel for SSL/TLS with authority 'xxxx.peoplesoft.com:55555"
InnerException: The request was aborted: Could not create SSL/TLS secure channel

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure the environment to use TLSv1.2
2. Attempt to log into PeopleSoft Test Framework

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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