E-COB: Error encountered on calling subprogram. (14811,71) (Doc ID 2249464.1)

Last updated on MARCH 29, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Applies to any Linux/Unix platform and any PeopleSoft application.

Sample Environment:

-------------------------

PeopleTools 8.53.12

Campus Solutions 9 version, Billing/Global Invoicing

Linux Platform


Issue:

------

When attempting to calc tuition on line,   the following error occurs.

ERROR
-----------------------

Error encountered on calling subprogram. (14811,71)

 

The error file in the appserv domain's LOGS directory shows:

---------------------------------------------------------------

SRPCERC_02671_0324132405.err

Load error : file 'CCPSRVIN'
error code: 173, pc=0, call=1, seg=0
173 Called program file not found in drive/directory


STEPS
--------
The issue can be reproduced at will with the following steps:
1. Student financials > tuition and fees > tuition calc


Cause

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