My Oracle Support Banner

E-COB: Error encountered on calling subprogram. (14811,71) (Doc ID 2249464.1)

Last updated on JANUARY 13, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


Applies to any Linux/Unix platform and any PeopleSoft application.

Sample Environment:


PeopleTools 8.53.12

Campus Solutions 9 version, Billing/Global Invoicing

Linux Platform



When attempting to calc tuition on line,   the following error occurs.


Error encountered on calling subprogram. (14811,71)


The error file in the appserv domain's LOGS directory shows:



Load error : file 'CCPSRVIN'
error code: 173, pc=0, call=1, seg=0
173 Called program file not found in drive/directory

The issue can be reproduced at will with the following steps:
1. Student financials > tuition and fees > tuition calc


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.