EEX9.2: Send Back And Withdraw Expense Report Functionality Leaves Orphan Data on Commitment Control Tables (Doc ID 2249551.1)

Last updated on APRIL 11, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue 9.2

There is a timing issue when travel documents are processing during “Send Back and Withdraw Expense Report” functionality; end users are also able to simultaneously run the “delete” process for the same travel documents.

This small window of opportunity is adversely impacting how the affiliated KK tables are updated.


Steps:

1) Define multiple Approvers for BU Department.
2) As Approver select Send Back
3) Simultaneously as an another Approver log in and select push button to Withdraw the expense report


Expected Result: Not to be able to delete an Expense Report or a Travel Authorization until budget-check has completed.

Actual Result: When this problem occurs the result is orphan data on KK tables.

Cause

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