Getting Invalid Error Message(18036, 14103) When Doing Changes to the Already Existing Requisition (Doc ID 2249653.1)

Last updated on MARCH 30, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Getting Invalid error message(18036, 14103) when doing changes to the already existing requisition.

The existing requisition has '<' and '>' character at the beginning/end of the additional comments for the requisition. We are trying to create the change request. When we try to edit the item description and click on 'Apply' it gives message 'Please do not add < and > symbols before and after the additional information comment. (18036,14103)' and highlights the field whose value is changed i.e. Item Description instead of highlighting the field 'Additional Information' where the actual issue is. If we click 'Ok' on the message window and again click on 'Apply', the changes are still made and error message appears again.

Error:

Please do not add < and > symbols before and after the additional information comment. (18036,14103)


Steps to reproduce the issue:

1.Create Change Request - Navigate - eProcurement > Manage Requisition
   Enter Business Unit
   Enter Requisition ID(The existing requisition should have either '<' or '>' at the beginning/end of the additional information comments.)
   Click on Search button.
  (Requisition Type - Special Request)
2. Click on the Drop down to Select Action.Select Edit and Click GO Button. Click on OK button on the requisition approval message.Change Item description on Requisition Line.
3. Receive Invalid error message after clicking on Apply button. Click OK button on error message and again click on 'Apply' then the change is still made and Invalid error message appears again.


Cause

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