My Oracle Support Banner

E-PORTAL: Activity Guide Gives Invalid Popup Error Message When Logging Into Direct (Deep) Link (Doc ID 2249734.1)

Last updated on AUGUST 03, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

PeopleTools 8.55.12

HCM 9.2 PT 8.55 Activity Guide Invalid popup error message appears when logging into direct link

When using the URL for a fluid navigation collection to log into the PIA, instead of using the default landing page, a error message box pops up. This only occurs when attempting to log directly into the fluid collection.


ERROR
-----------------------
"Activity Guide Template Id is invalid. Please check the template id or contact your Portal Administrator."


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Log into HCM using the PS userid and click on the Benefits Administrator tile on the Workforce Administrator homepage
2. Copy the URL into notepad
3. Sign out of Peoplesoft, and paste the URL above into the browser
4. Log back in as PS
5. Observe the error

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.