EPY: TIPS Adj & TIP Credit Incorrect with Dept Overrides in Some Scenarios
(Doc ID 2249854.1)
Last updated on FEBRUARY 07, 2019
Applies to:PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 and later
Information in this document applies to any platform.
When there are multiple jobs and one has Dept overrides the system is not adding the rows together for calculating the Tip Adj and Tip Credit
Each job in the same State even with different Dept should add together in order to calculate Tip Adj and Tip Credit
The issue can be reproduced at will with the following steps:
1. Create paysheets for employee with multiple jobs
2. Add row to empl rcd 1 with a different Dept
3. Add tips and hours
4. Run pay calc
5. Review check you will see tip adj calculated based on Dept but it should
The issue has the following business impact:
Due to this issue,employees are being under and over paid
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