'Service Operation Unknown' Error Returned for Services Operations SSR_ADD_ENROLLMENT, SSR_DROP_ENROLLMENT and SSR_SWAP_ENROLLMENT

(Doc ID 2250009.1)

Last updated on MARCH 30, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.


On : Campus Solutions 9, Enrollment Web Services

Services for SSR_ADD_ENROLLMENT and SSR_DROP_ENROLLMENT return Service Operation Unknown Error  

Trying to implement the SSR_ENROLLMENT services for MOBILE deployment but cannot get a successful response from SSR_ADD_ENROLLMENT and SSR_DROP_ENROLLMENT.  

"Service Operation Unknown Error (14099,16) IBTREE_WRK.IB_INVOKEOPER.FieldChange  PCPC:5155  Statement:110 " Service Operation Unknown Error.

The issue can be reproduced at will with the following steps:

  1. Navigate to Set up SACR > System Administration > Utilities > Generic Service Tester > Service Tester.
  2. For each of the service operations, create and submit the request, providing the appropriate values.
  3. Error will occur when message is submitted.

The issue has the following business impact:
Unable to roll out Campus Mobile application.


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