AR9.2: Collections Workbench Error AR_CWB_ITEMS.CUSTOMERITEMS.ONEXECUTE (Doc ID 2250246.1)

Last updated on MARCH 31, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on Item tab under Collection Workbanch,
the following error occurs.

ERROR
-----------------------
Variable contains a reference to a row object that has been deleted. (2,261) AR_CWB_ITEMS.CustomerItems.OnExecute Name:OnPostSelect PCPC:45922 Statement:736
Called from:FUNCLIB_AR_NEXT.FIRST_ITEM_GROUP.FieldChange Name:get_first_chunk Statement:35
Called from:CWB_ITMLIST_WRK.FUNCLIB_01.FieldFormula Name:cwb_cust_item_inq_go Statement:42
Called from:AR_CWB_ITEMS.CustomerItems.OnExecute Name:Select Statement:438
Called from:AR_CWB_WRK.FUNCLIB_02.FieldFormula Name:CustomerItems Statement:177
Called from:AR_CWB_WRK.FUNCLIB_02.FieldFormula Name:DoTab Statement:333
Call

A PeopleCode variable contains an object referring to a row, record , or field that no longer exists.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Collection Workbench
2. Enter setid, unit and customer and hit Search;


Cause

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