Workcenter Not Rendering Correctly Once You Navigate To A Different Page And Click Back Button (Doc ID 2250258.1)

Last updated on JUNE 20, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Steps to Reproduce the Issue:

1. Navigate to workcenter. Note that it contains the dashboard frame, along with the Buyer Workcenter navigation panel on the left-hand side of the page and menu bar containing the delivered home, search, notifications, action list, and nav bar icons.
3. Now, navigate to another page from the NavBar.
4. Then, once you are on the page you navigate to, click on the Home/back button located on the delivered PeopleSoft menu bar on the top left corner of page.
5. When you return back to the Workcenter, note that the Workcenter panel is missing from the left side of the page, as well as the PeopleSoft menu bar.

Cause

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