Terminated Employees are Displayed in the Favorites Section of the Fluid Company Directory Landing Page (Doc ID 2250600.1)

Last updated on APRIL 12, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Fluid Company Directory landing page, HRCD_CO_DIRECT_FL, Favorites section, shows employees who have been terminated but had been marked as favorites before termination.

When users try to select the employee they receive a message that "The selected person does not exist in the Company Directory tree."


The issue can be reproduced at will with the following steps:
1. Add a Person to your favorites
2. Terminate the person
3. Run the following process to updated related tables
  Refresh Personal Data Process, PERS_REFRESH
  Refresh EMPLOYEES Table Process, PER099
  Direct Reports Tables Build Process, HR_DRPT_BLD
  Tree Builder Process, HR_TREEBLD
  Build Search Index HC_HR_COMPANY_DIRECTORY1, Process PTSF_GENFEED
4. Go to Company directory and note the search page will show the terminated Person on the Favorites drop-down section

Cause

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