E-CA: PeopleTools Only Upgrade Failing With: Failed To Test Connect ID/Password
Last updated on APRIL 26, 2018
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.
On : PT 8.55 version, Security
When attempting to : To perform tools 8.53 upgrade to tools 8.55 and an error occurs.
Failed to test Connect ID/Password: Invalid Access ID and password for signon -- see your security administrator
During the step "Updating PeopleTools Patch Information", the step fails with invalid userid/password. Customer has verified that Sysadm logs are ok, and also the same for "people" the connect id. Customer has rerun the password reset script, however is still unable to manually log into Data Mover with any id other than Sysadm. User ran a trace on login showing errors with "Table/view not found" in addition to the "Invalid user ID and Password", however no indication on what the issue is because the tables in the trace are fine.
Additionally all requirements mentioned in "E-CA: "Failed to test Connect ID/Password: Invalid Access ID and password for signon -- see your security administrator" When Defining the PUM Database Environment in Change Assistant (Doc ID 2143477.1)" are satisfied.
The issue has the following business impact:
Due to this issue, users cannot properly perform upgrade of PeopleTools to 8.55.
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