EMM: PM Schedule Workbench Does Not Return Back any Active PM Loop Schedules (Doc ID 2250796.1)

Last updated on APRIL 02, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The PM Schedule Workbench does not return back any active PM Loop Schedules.
If you query all PM schedules for a business unit, none of the loop schedule are returned and displayed in the PM Schedules grid. If you query a specific asset, loop schedules are not returned.
I created a new loop schedule 41, using the the existing loop id FLEET_A.
I then ran preventive maintenance and generated work orders from the loop schedule 41.
Asset ID 000000000002 was included in loop id FLEET_A.
However when your query asset 000000000002 or any other asset in the loop on the PM Schedule Workbench, the loop schedule is not in the list of PM schedules for the asset.

REPLICATION STEPS

=================
1> Login into Demo and navigate to PM schedule workbench Below is the filtering criteria used
2> Results are below schedules .NO loop schedules listed which is confirmed from PM loop Info tab.
3> Now we search specifying the loop schedule which we created for testing i.e. 0000000041. The result are displayed in list (as shown below) .
4> Click on view hyperlink under PM loop Info , we can see that this loop schedule does has Asset id US001 /0000000002. Or we can click to edit PM schedules under Pm schedule info tab.

Expectation
The expected result it that when we search by specifying the asset business
unit and asset it( or more refined search) , it should list out the loop

Cause

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