EEX 9.2: Not Able to SendBack Back Dated Travel Auth Using Summary Approval (Doc ID 2250971.1)

Last updated on APRIL 07, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Not able to SendBack Back Dated Travel Auth using summary approval

Steps:

The issue can be reproduced at will with the following steps:
1. Log in as a approver
2. Go to Manager Self-Service > Travel And Expense Center > Pending Approvals
3. Try to find a Back Dated Travel Auth (Where the From Date of a Travel Auth is already passed)
4. Select the Travel Auth and click on Send back button and then OK.

Actual Result:

System shows error ¿Date Cannot be in the Past¿ for the Travel Auth

Expected Result:

System should allow the Send back of the Travel Auth from Summary approval, As even if the date has been past transaction can still be sentback or denied.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms